Frequently Asked Questions


When will my order ship?

Our standard processing time is 3-5 working days. Unless otherwise stated in product information.

How long will it take to receive my order?


How can I track my order?

You will receive a tracking code with you order shipment confirmation, which will give you up to date information on where your goodies are.


How do I make a return or exchange?

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When can I expect my refund?

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What is your return and exchange policy?

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I'm not happy with my order, what can I do?

Can I cancel or edit my order?

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Can I change my shipping address?

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What happens if my package is lost or stolen?

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Still need help?

If you did not find the answer from the FAQ above, please ask help from our support team via a contact form below.